Millgate Arts Centre Volunteer Code of Conduct
Our Values
Energy, enthusiasm, cooperation, teamwork, kindness, respect, listening.
Our Culture
The directors and leadership teams must model the behaviour expected of the volunteers and make their expectations clear. They must cultivate an open, positive culture in which staff and volunteers feel able to speak up and speak out. Concerns or allegations must be dealt with quickly and appropriately.
Our Expectations
Volunteers and staff should understand our objectives and values and be inclusive and supportive of others at all times. To follow all policies and procedures and to leave all areas of the building as they found them. To understand the role they are doing and have training in place to deliver role.
Millgate Arts Centre Volunteer and staff Code of Conduct
- Act with integrity and honesty.
- Ensure that you are aware of and comply with the Millgate Arts Centre’s policies.
- Undertake any necessary training for your role.
- Listen to and respect other staff, volunteers and other stakeholders.
- Promote relationships that are based on openness, honesty, trust and respect.
- Treat everyone fairly and without prejudice or discrimination.
- Ensure language is appropriate and not offensive or discriminatory.
- Ensure any equipment is used safely and for its intended purpose.
- Challenge any unacceptable behaviour and report any breaches of this Code of Conduct or any concerns without delay to a volunteer coordinator, management team or trustee/director.
- Report any allegations/suspicions of abuse or fraud to codeofconduct@millgateartscentre.co.uk
- Respect everyone’s right to personal privacy and ensure that any personal information is kept secure and not disclosed.
- Volunteers are not obligated to work at specific times, but if you commit to doing something and are unable to, ensure that the volunteer coordinator is made aware as soon as possible.
Millgate Arts Centre Charity staff and volunteers must not:
- Allow concerns or allegations to go unreported.
- Develop inappropriate relationships such as contact with children or vulnerable people.
- Share your personal contact details (mobile number, email or address) or have contact with a beneficiary or vulnerable person via a personal social media account.
- Make sarcastic, insensitive, derogatory or sexually suggestive comments or gestures to or in front of anyone.
- Act in a way that can be perceived as threatening or intrusive.
- Make inappropriate promises to young or other vulnerable people, particularly in relation to confidentiality.

